Old phone number has not been moved to 48

[GeraldineC1580]

I have moved to 48 and went through the process of moving my old number but it has not moved. I have been given a new number. I want to move my old number and cancel the new one. What do I do?

[dalyer]

Follow the instructions here:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If there are any problems then post back with details including what exactly you are trying to do, what goes wrong, why error messages etc.

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com