Well I have been attempting to port my old telephone number from Three to 48 since Wednesday 23 September.
I was told it was porting for about a week.
Then told it wasnt working.
Then told to contact Three to ask if there was a problem. I did and was told by Three there is no problem.
Then recieved a new telephone number from 48 and I purchased membership.
Attempted to portin my old number again but it still wont.
Have been on to 48 webchat litterally every day and keep being told different things.
Today I was told again to contact Three. Strange as 48 and Three are part of the same company but dont seem to talk to each other.
The whole experiece has been so bad its actually funny at this stage.
Of cousre its not funny that Im at risk of losing my number which I use for work and have had for years.
Time to get ComReg involved now as someone pointed out in another thread.
i cannot port my number as it is with a vodafone family plan.
please assist me.
i have 2 numbers to port over.
You'll need to contact support.
Hope this helps.
Im having the same problem. Contacted them by fb messenger but as of yet my message hasnt been opened. I sent it this morning