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Not receiving the code

Newcomer
Posts: 1
‎25-07-2022 10:15 AM
Not able to get the code when moving my own phone number why?
Posted from Samsung SM-A326B
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Re: Not receiving the code

The Legend
Posts: 17,178
‎25-07-2022 02:10 PM

Is your old carrier's SIM still working and still installed in the phone?

If so, and you're not getting the porting security text then you'll probably have to contact the old carrier's customer support.

See here:

 

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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