Reply

Not receiving the code

Newcomer
Posts: 1
‎25-07-2022 10:15 AM
Not able to get the code when moving my own phone number why?
Posted from Samsung SM-A326B
Reply
0 Likes

Re: Not receiving the code

The Legend
Posts: 17,776
‎25-07-2022 02:10 PM

Is your old carrier's SIM still working and still installed in the phone?

If so, and you're not getting the porting security text then you'll probably have to contact the old carrier's customer support.

See here:

 

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community