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No mobile service

MargueriteM8440
Newcomer

‎05-10-2020 03:59 PM

Problem porting my number. Logged a call via web chat. Now no mobile service on phone. Web chat disappeared and can’t contact 48 at all!
2 people had this problem.
1 Like
1 REPLY 1

dalyer
The Legend
The Legend

‎05-10-2020 06:25 PM

You'll have to keep trying as only 48 support can sort this out for you.
The chat seems to appear/disappear randomly unfortunately.
Some people claim that refreshing the page helps but that didn't work for me.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes