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No SIM card received

JunW0941
Newcomer

‎02-09-2024 12:10 PM - edited ‎02-09-2024 12:12 PM

unfotunately I haven't get my 48 SIM card but I am really sure that I ordered it last month and it should have been UCD. The staffs there said it may be missed on the road. I was so sad and disappointed. How can I do? It it can be recent to me as soon as possible?

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dalyer
The Legend
The Legend

‎02-09-2024 12:42 PM - edited ‎02-09-2024 12:43 PM

You don't seem very sure that you actually ordered a SIM?

What do you mean by "it should have been UCD" and "it may be missed on the road"?

Why not just submit a new order? 

SIM orders shouldn't take more than 7 business days to arrive.

Or maybe you can get one from a FunTech store? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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