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New user registered sim but no network

noor009
Newcomer

‎13-03-2019 10:34 PM

I'm new user got a sim register on network bought credit but cannot call or text and no incoming as well.
Not register on network is error message
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2 REPLIES 2

dalyer
The Legend
The Legend

‎13-03-2019 11:28 PM

What do you mean "bought credit"?
Did you buy membership?
If you search for networks can you see and connect to 48?
What networks do you see?
If necessary contact 48 support.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎14-03-2019 09:52 AM

Any update @noor009 ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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