My number moved to 48 but no signal

[dalyer]

If you want assistance from the Community Forum then you'll need to post a bit more information than that.

Is this still the same issue that you posted about almost a year ago, which I replied to but you never responded to in order to clarify the issues that I asked you about then?

• https://community.48.ie/t5/Joining-48/I-have-put-my-SIM-then-I-tried-to-move-my-number-from-Lycq/td-...

Was the SIM working before you ported your number? 

Did you successfully activate the SIM?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Is your phone unlocked for use on any network? 

• https://48.ie/unlock-your-phone

Are you getting any error messages on the phone or when you log into your My48 account?

By "no signal" do you mean that you're not getting any connection to the 48 network at all - i.e. no signal bars? 

If so then what happens if you do a manual search for networks?

Can you see and connect to 48?

If not then what happens? Any error messages? 

If you do have connection to the 48 network then does anything work? 

Incoming/outgoing calls/texts or mobile data? 

If you need to contact 48 support about this then see the links in my signature below.