My number doesn't move

[chiranjibeb5024]

i do add credit but my mobile dosen,t move 

[chiranjibeb5024]

my old number dosen,t move

[dalyer]

Did you follow the number porting instructions?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

What happens? 

What doesn't work? 

Any error messages? 

If you need to contact 48 support about this then see the links in my signature below.

[dalyer]

What do you mean? 

Adding credit (do you mean cash credit, membership plan, add-ons?) has nothing to do with moving/porting your number. 

You need to explain more clearly exactly what you're trying to do, exactly what steps you take to do it, what goes wrong, any error messages etc.