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Moving my.number

RaymondM8796
Newcomer

‎31-01-2021 04:00 PM

Hi

I wish to start my €7.99 sim only monthly plan today and wish to retain my number. However this has failed after a number of attempts. Can you assist please. I now have my existing phone provider account number but I haven't been asked to.input same now whereas I was previously.

Thanks
Raymond Mulry
1 person had this problem.
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dalyer
The Legend
The Legend

‎31-01-2021 04:46 PM

You don't make clear exactly what steps you're taking to port your number and what is going wrong (e.g. what error messages you get etc).
You may need to contact 48 support about this and ask them to look into it for you.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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