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Move to another network and want to come back

leab
Newcomer

‎28-02-2015 10:17 AM

Hello,
i would like to know if I need to order a new sim to come back with 48?
I still have the old sim but I don't know if it is still longer active

Thanks
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3 REPLIES 3

dalyer
The Legend
The Legend

‎28-02-2015 11:47 AM

When did you leave?

Try logging into your online account to see if your account is still active.

Try the SIM in your phone to see if it works at all.

Do you also need to port your number over?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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leab
Newcomer
In response to dalyer

‎28-02-2015 08:41 PM

Not working on my phone.

I can login but not see my account

 

Im trying to order a new sim and it told me : We are unable to order a new SIM for you, please contact a 48 agent for more information.

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dalyer
The Legend
The Legend
In response to leab

‎28-02-2015 10:48 PM

OK - you probably need to contact them as it says.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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