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Membership

glenfarne1934
Newcomer

‎09-08-2017 07:41 PM

I bought membership. I put in pin and puk code from simple but it says phone restricted. O2 gave me 2 unlocking codes which I tried but phone still restricted
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2 REPLIES 2

dalyer
The Legend
The Legend

‎09-08-2017 07:55 PM - edited ‎09-08-2017 08:07 PM

Sounds like your phone is still locked and you need to go back to O2 and get them to sort it out.
48 can't unlock the phone for you.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎10-08-2017 09:34 AM

Did that help at all @glenfarne1934?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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