I'm having trouble saving my number!

[DmytroT5394]

Good afternoon! I'm having trouble saving my number! I'm trying to save my number and a problem occurs. I enter my number and receive an SMS code for further activation. I enter the code and get an error!

[dalyer]

By "saving my number" I presume you mean that you're trying to port your number from another provider to 48?

Did you follow the instructions here?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

What is the error message that you're getting? 

If it's something like "MSISDN already exists" then the number was probably with 48 before and you'll need to contact 48 support for assistance. 

If it's something else then please clarify what it is. 

If you need to contact 48 support about this then see the links in my signature below.