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I have put my SIM then I tried to move my number from Lycq

saiyeeda4109
Newcomer
Now nothing is working
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to post a bit more information than that if you want assistance from the Community Forum.

What is "Lycq"? Did you mean Lycamobile?

Did you follow the instructions for porting your number? 

Did that process go ok or were there any problems? 

If so what went wrong? Any error messages? 

Is your old number listed on your My48 account or is it the new 089 number that came with the 48 SIM?

What exactly do you mean by "nothing is working"?

Is the phone unlocked for use on any network? 

Do you have a connection to the 48 network/signal bars? 

If not then if you do a manual search for networks can you see and connect to 48?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.