I am unable to access MEI

[Josea8030]

I need help I bought my SIM I can't get Internet

[dalyer]

Wrist does "unable to access MEI" mean? 

What is "MEI"?

Are calls and texts working? 

If mobile data isn't working then you probably need to configure your APN settings.

See here: 

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you're on Android then you can text "APN" to 50048 and follow the instructions here to configure the settings: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If you need to contact 48 support about this then see the links in my signature below.