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Hello, I purchased the 48 SIM package on 10 August. I was ch

AshaD1413
Newcomer

3 hours ago

Hello, I purchased the 48 SIM package on 10 August. I was charged €50, but the package price was only €25. I believe I was charged twice/incorrectly. Could you please check the transaction and refund the extra €25? I can provide a screenshot of the €50 deduction if needed. Thank you.
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1 REPLY 1

dalyer
The Legend
The Legend

an hour ago - last edited an hour ago

Nobody here on the Community Forum can do anything about this. 

You'll need to contact 48 support about this. 

They don't generally monitor or respond to posts here on the Community Forum.

To contact 48 support see the links in my signature below.

What does your Transactions page say about your recent payment?

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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