30-07-2021 11:01 AM - last edited on 15-03-2024 09:00 PM by dalyer
Hello there,
I activated my new sim card yesterday, got my membership today, and I still can 't make calls and text, it says that I don 't have enough credit. Is it normal? How long will it take til i can 't use it? Thanks a lot for your help.
Lea
30-07-2021 11:19 AM
What does your My48 account say about your membership status?
Some new joiners seem to have this problem initially with membership.
You may need to contact 48 support about this - see the link in my signature below.
Hope this helps.
30-07-2021 11:19 AM
What does your My48 account say about your membership status?
Some new joiners seem to have this problem initially with membership.
You may need to contact 48 support about this - see the link in my signature below.
Hope this helps.
30-07-2021 11:25 AM
Thanks for your help!
30-07-2021 11:29 AM
Just to be clear - does it tell you that you have no credit when you try to make ANY calls or just to specific numbers?
If the latter then what sort of number?
Remember that membership covers calls to Irish mobiles and landlines but not other numbers which may need cash credit to pay for such calls.
15-03-2024 08:42 PM
15-03-2024 08:59 PM
You're replying to a 3 year old thread.
What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?
If your need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com