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Failed to portin

OluwaseunA5806
Newcomer

Hi,

 

I have been trying to move my account from Tesco Mobile to 48. 

 

This is my 5th attempt and still not successful. 

 

I keep getting the email "Failed to portin". I have tried using my account number, Bill Reference and even Customer No but still not successful.

 

Is anyone able to help as I am on a 30 days sim only contract with Tesco Mobile.

 

Thanks in advance, 

 

 

1 REPLY 1

dalyer
The Legend
The Legend
You will have to contact 48 support about this.
Nobody on the community forum is going to be able to sort it out for you unfortunately.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.