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Didn't receive my bonus credit

ChrisC9696
Newcomer

‎13-10-2025 05:19 PM

Received this message by email after setting up my sim, but can't see the bonus credit. I did receive the voucher..

"Did you just buy your first plan? Yep. Are we sending you €12.99 bonus credit and a €10 voucher for joining? Yep."
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1 REPLY 1

dalyer
The Legend
The Legend

‎13-10-2025 07:04 PM

Nobody here on the Community Forum will be able to help you with this. 

You'll have to contact 48 support about this. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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