48 Community

DanielF3930 · ‎10-11-2020

Hi,

How do I use credit I have already on my account to buy membership?

Every month I will acumulate credit with every renwewal, and I need to know hw can I use it.

Thanks

dalyer · ‎10-11-2020

You mean cash credit?
Remember that when you buy a membership for, say, €7.99 that money is gone to pay for the membership and doesn't stay as cash credit on your account.
Bit if you do have cash credit on your account you can use it to pay for a membership or add-on when checking out after selecting what you want.

Just select the option to pay for stuff from your account cash credit balance at the payment stage.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

TaraO2300 · ‎11-01-2021

If I don’t have an active membership but I have credit, can this credit be used for calls or data? I don’t see a price list on 48.ie with charges that apply if you don’t have an active membership.

dalyer · ‎11-01-2021

No you have to have an active membership in order to make calls/send texts/use data.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Martinc1315 · ‎24-08-2021

Credit balance is for calls or texts or data outside your bundled contract. For example overseas call s

dalyer · ‎25-08-2021

Services charged against cash credit are detailed here:

https://48.ie/charges/other-call-charges

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.