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Correction of delivery address for SIM order?

YanxiZ5116
Newcomer

Hi,

I ordered the 48 card 2 weeks ago, but I realisze that the address I provide was imcomplete. The correct  address shoule be:

(Privacy edit)

Since I have not received my card yet, could you please confirm whether it has already been dispatched, and if it is possible to update the delivery address?

Thanks,

Yanxi Zhou

1 REPLY 1

dalyer
The Legend
The Legend

You really shouldn't post personal details such as your address in a public forum like this where anybody can see and use them!

48 support don't generally monitor and respond to posts here on the Community Forum.

If you need to contact them about this then you need to do this yourself directly.

See the links in my signature below.

If you have not received the SIM order in 2 weeks then it probably went to the wrong address or got lost.

You should probably just order another one and this time use the correct address.

It's not possible to change the delivery address once the order has been submitted as far as I know.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).