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Cancel port

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JamesO4171
Newcomer

‎31-01-2022 02:02 PM

Hi,

 

I would like to cancel the port of number from my three account.

 

How do I cancel the port?

 

The port has already started but I want to cancel it now.

 

Thanks,
James

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dalyer
The Legend
The Legend

‎31-01-2022 05:11 PM

Just don't enter the porting security text into the porting form and it won't happen.

If you've already done that then it's probably too late and you'll have to contact 48 support and ask them if they can cancel the port.

If they can't and the number ends up with 48 then just port it back out to another carrier.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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dalyer
The Legend
The Legend

‎31-01-2022 05:11 PM

Just don't enter the porting security text into the porting form and it won't happen.

If you've already done that then it's probably too late and you'll have to contact 48 support and ask them if they can cancel the port.

If they can't and the number ends up with 48 then just port it back out to another carrier.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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JamesO4171
Newcomer
In response to dalyer

‎31-01-2022 05:45 PM

Yup had started the port so have raised a support ticket to cancel the port.

 

Suprised there's no self service option to cancel this operation.

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