Am I a memeber I recieved my sim but it has stopped working

[JackG5327]

Am I a memeber I recieved my sim but it has stopped working,do i need to  sign up to the sim only plan or am i signed up already, my card details are on my profile . im not sure of next steps to sign up to sim only plan 

Please advise 

Thanks

Jack

[dalyer]

You need to buy membership each month if you want to be able to make calls, send texts, use data.

• https://48.ie/memberships

[JackG5327]

Thanks for your help. I see you respond to all queries ! Do you get paid for this ? Im sure your not doing it for free ?

Thanks

JG

[JackG5327]

Error keeps showing will not let me buy the membership . Must be problem with System ... hard to believe they are having issues taking money off customers !!!! If they cant get that right there is not much hope for them 🙂

[dalyer]

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@JackG5327 wrote:

Error keeps showing will not let me buy the membership . 

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What's the error?

How exactly are you trying to buy membership?

Via the app or website?

If the app then can you try the website or vice versa?

Did purchases with the card that you're using work ok on 48 before?