Activate my sim and keep my old number

[ShaydulH9872]

Hi, I'm looking to active my sim and keep my old mobile number. I follow the options but I'm not sure is already active or not. Internet is also not working. Is anyone live chat with me please

[dalyer]

Did you follow the number porting instructions?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

You can see what phone number is currently associated with your account here: 

• https://48.ie/my48/settings/my-details

For mobile data to work you'll need to configure your APN settings correctly:

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

48 support don't generally monitor or respond to posts here on the Community Forum.

If you need to contact them then you need to initiate contact with them yourself. 

See the links in my signature below.