Reply

roaming in the UK and Europe can't connect

Newcomer
Posts: 1
‎05-04-2022 09:15 PM
 
Posted from Generic Android 2.0
Reply
0 Likes

Re: roaming in the UK and Europe can't connect

[ Edited ]
The Legend
Posts: 17,519
‎06-04-2022 04:21 AM

Lots of people are having problems getting roaming to work.

Check out the many recent threads and/or contact 48 support.

But be warned that many people never managed to get things working.

These links might also be worth checking:

 

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

 

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/td-p/56352


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: roaming in the UK and Europe can't connect

Newcomer
Posts: 1
‎07-04-2022 09:17 AM

Roaming with 48 sucks to be honest. For me in Netherland, there was no network at all. In Belgium, had a network but no internet connectivity.

Reply
0 Likes

Re: roaming in the UK and Europe can't connect

Newcomer
Posts: 1
‎07-04-2022 12:18 PM

I gave up 48, I got offline while in Roaming twice and I could not sorted.

Reply
0 Likes

Re: roaming in the UK and Europe can't connect

Newcomer
Posts: 1
‎02-05-2022 11:20 AM

Hi in exact same bind last week in the UK, eventually found this assist URL

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

 

Specificly:::

Open 48 Sim Menu >> When abroad >> Network selection.

 

  1. Select Manual
  2. You’ll see 2 options International – Roaming profile and Local Home Profile
  3. Select International – Roaming Profile
  4. Once selected you will see a prompt that says refreshing SIM data
  5. Look at your signal bar, has signal come through

 

 

48 SIM Menu - Manual.PNG

If you don’t connect to the network the first time, then select the option When Abroad > Network Selection > Automatic. Once complete go back and reselect Manual > International Roaming once again. 

Reply
0 Likes

Re: roaming in the UK and Europe can't connect

Newcomer
Posts: 1
‎08-05-2023 03:54 PM

Works fine in Ireland but not in the UK, I've tried everything 48 help says and the community but it won't connect. Tried automatic connection without success. I even tired manual and get a list of operators and all say forbidden except for Vodafone but selecting that also fails. 48 help is old and every time I try to chat I only ever get a bot. Customer service isn't appauling it is just none existant.

Reply
0 Likes

Re: roaming in the UK and Europe can't connect

The Legend
Posts: 17,519
‎08-05-2023 04:55 PM

I guess that you already tried the stuff mentioned in the links that I posted here?

 

 

If it helps at all you can email support at support@48months.zendesk.com or you could try the phone number mentioned on this page:

 


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
0 Likes

Re: roaming in the UK and Europe can't connect

Visitor
Posts: 18
Friday
I have found contacting a agent in chat sorted out data problems.
Posted from Samsung SM-A226B
Reply
0 Likes

Re: roaming in the UK and Europe can't connect

The Legend
Posts: 17,519
Friday

@PatrickJO1998 wrote:
I have found contacting a agent in chat sorted out data problems.

 

What was the solution in your case?

It may help others.

Thanks.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Reply
0 Likes

Re: roaming in the UK and Europe can't connect

Visitor
Posts: 18
yesterday
Entering correct apn details .
Posted from Samsung SM-A226B
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community