18-08-2022 09:12 AM
18-08-2022 01:06 PM
19-08-2022 01:51 AM
You'll both have to post a bit more info if you want assistance from the community forum.
There's not much to go on above.
Alternatively you could try contacting 48 support.
See the link in my signature below or email them at support@48months.zendesk.com