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internet not working

Anon
Not applicable

Hi Guys,

 

I have just bought the membership , and internet not working.

 

Can you please activate this option for me?

 

Thanks & Kind Regards,

 

**bleep**

 

EDIT: removed personal info

4 REPLIES 4

dalyer
The Legend
The Legend

You need to configure your internet/APN settings yourself to get this working.

Follow the instructions here:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Post back if you can't get it working.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
Hi. I have trouble connecting to internet despite following the configuration steps of my phone (galaxy core prime). I received message from 48 after activating my sim card saying that they will send me internet setting . In any wsy it is not working. Can you help please?

W

Ignore that message. Settings never get sent that way and I don't know why 48 persist in sending that message.

 

As I said above you need to configure your settings yourself.

Follow the instructions here:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

If it still doesn't work then double check everything as you probably did something wrong.

If it still doesn't work then post back with details (ideally screenshots) of your settings.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help either/both of you at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.