downloading mms

[dokgolf]

Hi. I'm having trouble downloading mms photos. I keep getting an error message saying unable to download at this time. Can anyone shed any light? Thanks

[dalyer]

What is the exact error message?
Do you have a data allowance and your mms APN configured correctly?

Hope this helps.

[dokgolf]

"Failed to download multimedia message. Please try again later.".
I presume the settings are correct cos I used the tweaker link.

[dalyer]

Double check that they are correct.
Maybe even delete whatever apns are currently configured and start from scratch with these instructions.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

What make and model of phone is it?

Hope this helps.

[dalyer]

Any update @dokgolf?

[dokgolf]

Ya. No joy with those settings either. I also couldn't get data roaming in Spain in July. Don't know if 2 are connected. My phone is a Samsung J5 (6). Thanks

[dalyer]

You'll probably have to contact 48 support and see if they can help.

[dalyer]

Were 48 support able to help @dokgolf?

[dokgolf]

Haven't had chance to get in contact with them yet

[dalyer]

Some people with the same problem on Samsung Galaxy report that switching off auto download of MMS message content may help.
No harm in trying.

Hope this helps.