26-09-2025
10:53 AM
- last edited on
26-09-2025
11:12 AM
by
dalyer
I'm trying to download invoices from your website, but can't see where this feature is.
26-09-2025 11:12 AM
It's on your My48 account Transactions page:
If you need to contact 48 support about this then see the links in my signature below.
Tuesday
Just looking at the Transactions page today to download a couple of recent invoices.
I've done this successfully in the past - it showed the paid invoices and you could just click to download, but the new 'Download Payment History' button option is bringing me to a list from which I can only see invoices from Dec 2025 to Mar 2026 - there's no scroll bar to access more recent invoices.
Is this a glitch? Has anyone had a similar experience and successfully managed to download a more recent invoice?
Tuesday - last edited Tuesday
I can download the last 12 months of invoices : December 2025 to November 2026.
This is what I see.
Screenshot_20261103-115231.Chrome.png
Both the "From" and "To" lists can be scrolled by dragging on them (I'm on mobile with a touch screen - not sure how it appears on the desktop view if that's what you're using).
If I click on "Need more?" I also get this:
Screenshot_20261103-115726.Chrome.png
If you're not seeing the same then you'll probably need to contact 48 support for assistance.
See the links in my signature below.
Tuesday - last edited Tuesday
Oh, sorry, I was actually using the desktop view on mobile because I found that the Community Forum worked better that way for me.
Using the mobile view I get this which might be what you're referring to?
Screenshot_20261103-115917.Chrome.png
Try switching the browser to Desktop mode temporarily to get what I see my first reply or try using a desktop computer?
E.g.
If you need to contact 48 support about this then see the links in my signature below.
Tuesday
Hiya - thanks for the quick response. Your initial answer resolves it - I've been able to scroll up and down on each column (the 'From' one and the 'To' one) separately, and can set the dates by highlighting. I was expecting those to be static, which is part of what was confusing me - as well as the absence of scroll bar. This was all done on desktop, fyi, in case useful to anyone else to know.