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Where can I download 48 invoices from?

AmbiparR0779
Newcomer

I'm trying to download invoices from your website, but can't see where this feature is.

5 REPLIES 5

dalyer
The Legend
The Legend

It's on your My48 account Transactions page: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).

AoifeR3677
Visitor

Just looking at the Transactions page today to download a couple of recent invoices.

I've done this successfully in the past - it showed the paid invoices and you could just click to download, but the new 'Download Payment History' button option is bringing me to a list from which I can only see invoices from Dec 2025 to Mar 2026 - there's no scroll bar to access more recent invoices.

Is this a glitch? Has anyone had a similar experience and successfully managed to download a more recent invoice?

I can download the last 12 months of invoices : December 2025 to November 2026.

This is what I see. 

Screenshot_20261103-115231.Chrome.pngScreenshot_20261103-115231.Chrome.png

Both the "From" and "To" lists can be scrolled by dragging on them (I'm on mobile with a touch screen - not sure how it appears on the desktop view if that's what you're using).

If I click on "Need more?" I also get this: 

Screenshot_20261103-115726.Chrome.pngScreenshot_20261103-115726.Chrome.png

If you're not seeing the same then you'll probably need to contact 48 support for assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).

Oh, sorry, I was actually using the desktop view on mobile because I found that the Community Forum worked better that way for me. 

Using the mobile view I get this which might be what you're referring to? 

Screenshot_20261103-115917.Chrome.pngScreenshot_20261103-115917.Chrome.png

Try switching the browser to Desktop mode temporarily to get what I see my first reply or try using a desktop computer? 

E.g. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).

AoifeR3677
Visitor

Hiya - thanks for the quick response. Your initial answer resolves it - I've been able to scroll up and down on each column (the 'From' one and the 'To' one) separately, and can set the dates by highlighting. I was expecting those to be static, which is part of what was confusing me - as well as the absence of scroll bar. This was all done on desktop, fyi, in case useful to anyone else to know.