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Very bad network

AmanA8566
Newcomer
Not getting good 4g or 5g signals. Have to use 3g signals with max speed of 4mbps. please help with fixing the network. My home is under the best 5g coverage area
1 REPLY 1

dalyer
The Legend
The Legend

Are you sure that your APN settings are configured correctly?

If you're on Android you can text "APN" to 50048 and follow the instructions here to ensure that they're configured correctly: 

What sort of download/upload speeds are you getting on 4G or 5G?

Do you mean that you're manually switching to 3G to get better speeds? 

Do you know anybody else in your area on 48?

If so what is their experience? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.