Reply
Accepted Solution

UK roaming has stopped working today

Visitor
Posts: 27
‎07-08-2017 06:50 PM
Hi,
I'm currently in the UK. Have been using my Guido contracted data for the past few days up til this morning then for no obvious reason my data has cut out. I've more than half of my 1gb allowance left, but it just isn't working. I've not changed any settings and have reset my phone, but no joy. Do you have any guesses?
Posted from Google Nexus 5
Reply
0 Likes

Accepted Solutions

Re: UK roaming has stopped working today

[ Edited ]
The Legend
Posts: 16,988
‎07-08-2017 07:03 PM

What is the APN field of your APN set to?
If it's not already 48months.liffeytelecom.com change or to that, switch airplane mode on then off and see if it works.
If that doesn't help please post back with all of the settings of your APN.

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

View solution in context

Posted from Xiaomi Redmi Note 3
Reply
1 Like

All Replies

Re: UK roaming has stopped working today

[ Edited ]
The Legend
Posts: 16,988
‎07-08-2017 07:03 PM

What is the APN field of your APN set to?
If it's not already 48months.liffeytelecom.com change or to that, switch airplane mode on then off and see if it works.
If that doesn't help please post back with all of the settings of your APN.

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Xiaomi Redmi Note 3
Reply
1 Like

Re: UK roaming has stopped working today

Visitor
Posts: 27
‎07-08-2017 11:13 PM
You are on fire!
That has just worked first time!
Really not sure why, stove rebooting the phone didn't work, but thanks a million!
Posted from Google Nexus 5
Reply
0 Likes

Re: UK roaming has stopped working today

The Legend
Posts: 16,988
‎07-08-2017 11:20 PM
Great, glad it helped.
You're the second person for whom this worked so maybe it's a general solution for the many people who have had this problem?
I've asked 48 support to check if that's the case.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes
Highlighted

Re: UK roaming has stopped working today

Newcomer
Posts: 1
‎16-12-2021 11:19 PM
Hi, I am experiencing this issue now. My network connection has been gone all day. I have tried to turn off and on the phone, airplane mode, remove and re-insert the SIM and I have checked and updated all APN settings as per the 48 guide. Any ideas of how to fix it?
Posted from Google Pixel 5
Reply
1 Like

Re: UK roaming has stopped working today

The Legend
Posts: 16,988
‎17-12-2021 07:54 AM

Any use?

 

https://community.48.ie/t5/Phones/Service-not-working-in-UK/m-p/56925/highlight/false#M3944


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: UK roaming has stopped working today

Newcomer
Posts: 1
‎17-12-2021 08:59 AM

I have had the same issue since yesterday at around 10am as well.

 

Up until then, I was actively using the mobile data, so it is not a result of changes in settings.

Furthermore, it has worked daily for the past 6+ months without issue.

I receive no service at all while in Northern Ireland resulting in no calls or texts, not just no mobile data.

When back in ROI, everything resumes as normal, with no changes to any settings

 

Any attempts to resolve the issue by toggling flight mode, restarting phone, reinserting SIM, changing SIM Menu settings in app, or editing/resetting APN settings.

In regards to the APN settings, when changing them as I have had to in the past, the instant I change the MCC from the default 206 to 272, or the MNC from the default 01 to 11, the APN instantly disappears from the menu, with a chance of it reappearing at a random point in the future.

The reappearing of the APN in the menu does not however yield any actual results.

 

Attempting to connect to a network operator using "Select automatically" results in "Unable to connect. Try again later."

Attempting to manually connect to any of the network operators available results in "Your SIM card does not allow a connection to this network."

 

I've scoured any forum posts I could, and have yet to come to a solution.

Reply
1 Like

Re: UK roaming has stopped working today

The Legend
Posts: 16,988
‎17-12-2021 10:37 AM

Did you try switching from 4G/3G/2G to 3G/2G only as per one of the links in the post that I linked above? Seems that some people are having problems similar to yours and this helped even if the 3G/2G data connection is very slow... Difficult to know what's going on without some clarification from 48 support themselves. :-(


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: UK roaming has stopped working today

Newcomer
Posts: 1
‎17-12-2021 10:57 AM
Having the exact same problem here. Keep me posted
Posted from Xiaomi M2007J20CG
Reply
1 Like

Re: UK roaming has stopped working today

Newcomer
Posts: 1
‎18-12-2021 09:58 PM

You are not alone.

 

I was in NI today and both mine and my daughters phones would not connect to any network. We are both on 48. My wife is with Gomo and had no problems.

 

They are obviously having problems but its impossible to get any clarification.

Reply
1 Like

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community