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Topup

thomasorourke
Newcomer

‎18-05-2017 11:18 AM

I got a top up change it to texting if you can internet do not work in Spain where I am
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2 REPLIES 2

dalyer
The Legend
The Legend

‎18-05-2017 11:34 AM - edited ‎18-05-2017 12:01 PM

Your post doesn't make sense.

Please post again and explain your question/issue more clearly.

 

Edit: I've read your post again and I'm guessing that you bought an internet/data add-on but because you are abroad that does not work and you are asking for that to be refunded or changed to an EU text add-on or something?

If that's roughly what you're asking about then you need to contact 48 support directly and ask them if they can assist here - nobody on the community forum can do anything about this.

 

See option #3 here and the online chat facility for contacting support:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎18-05-2017 05:18 PM

Did that help at all @thomasorourke?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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