Topped up but can't use phone - why?

[dalyer]

You mean nothing works? Calls/texts/data?

When did they last work?

What does your My48 Dashboard say about your current membership plan status, allowance balances and expiry date?

• https://48.ie/my48

What do you mean by "topped up"?

What exactly did you purchase? 

Membership plan? Add-ons? Cash credit?

What does your Transactions page say about the recent purchase?

• https://48.ie/my48/transactions

Does your Buy Plan page list any upcoming membership plan(s)?

• https://48.ie/my48/memberships

If you need to contact 48 support about this then see the links in my signature below.

[GerryF0229]

I have credit on my phone topped it up but can't use phone. Can you tell me why things is the case.

[dalyer]

See my reply here and the questions that I've asked to try to clarify matters:

• https://community.48.ie/t5/Internet/Topped-up-but-can-t-use-phone-why/m-p/62770/highlight/true#M7094