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Today my 48 network doesn't work at all

SaharT2447
Newcomer

‎12-04-2024 09:34 AM

HI,

My 48 data is not working today. 

I have no access to the internet by my sim data.

The coverage and everything till yesterday was ok.

I have 21 days remaining of my plan and also near all my data. I haven't used it a lot. 

Would you mind solving this?

Best Regards,

Sahar

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1 REPLY 1

dalyer
The Legend
The Legend

‎12-04-2024 09:54 AM - edited ‎12-04-2024 10:35 AM

Do you still have a network connection?

Do calls and text still work?

Did anything change on the phone such as a software update, factory reset, settings changes etc.?

Double check that your APN settings are still correct.

If necessary text "APN" to 50048 and follow the instructions to reconfigure them to ensure that they are correct:

If that doesn't help then you'll have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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