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Topped up 3 days ago but still no credit/data

RossC6276
Newcomer

Topped up 3 days ago and no credit/data has come through, I contacted 2 days ago and was told to wait 24 hrs and it’s now 3 days later and I still have no credit? I need the credit/ data as I’m going away

1 REPLY 1

dalyer
The Legend
The Legend

Seems to be happening a lot lately judging by recent posts here on the Community Forum.

You'll have to deal with this via support.

Nobody here on the Community Forum can help with this. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.