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Suddenly no signal?

GraceG6591
Newcomer
I suddenly have no network signal?? Anybody else??
1 REPLY 1

dalyer
The Legend
The Legend

You mean it was working OK before this?

Did anything change - e.g. new phone, software update, settings changes, factory reset, returned from roaming abroad, etc.?

Do you mean that you have no signal at all - i.e. no signal bars - and nothing is working - calls/texts/mobile data?

If you do a manual search for networks can you see and connect to 48?

Any error messages on the phone or your My48 account?

Does it make any difference if you reseat the SIM in the phone?

You might want to try a replacement SIM in case that helps:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.