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Samsung Galaxy S6 forgets Internet Settings

emmaconnolly
Newcomer
Why does my phone keep forgetting my settings for 3G?? I have inserted my 3G settings HUNDREDS of times, but it keeps getting deleted after a few days. If this is not a problem that is only related to 48 I'm going to have to change networks because it is infuriating paying for 3G when I can't use it because of the settings being forgotten. I'm not the only one who has this trouble, my dad has the same phone as me and is a 48 customer and the same thing happens to him. Please help us sort it out!
1 REPLY 1

dalyer
The Legend
The Legend

Duplicate post

 

https://community.48months.ie/t5/Internet/Samsung-Galaxy-S6-keeps-forgetting-Internet-Settings/m-p/4...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.