Roaming didn't work in UK - what to do for next trip?

[finnyc]

Hi there. I was recently in the UK with my wife. We both use 48 and Motorola phones....She was connected to roaming but I couldn't connect even though I had roaming switched on.... I'll be in the UK again in February and will need Satnav so I'm panicking a wee bit about it.
Can you help?
P.S. I have the €12:99 plan and my wife has the €10 plan.

[dalyer]

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.