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Newcomer
Posts: 1
‎24-05-2023 11:58 AM
Going to Portugal soon - do I need to update my sim to roam as was unable to roam last year in Spain
Posted from Apple iPhone
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Re: Roaming

The Legend
Posts: 17,784
‎24-05-2023 01:33 PM

@RobertM0446 wrote:
Going to Portugal soon - do I need to update my sim to roam as was unable to roam last year in Spain

 

You probably should.

See my recent post on the same issue here:

 


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Roaming

Visitor
Posts: 19
‎24-05-2023 01:59 PM
Yes I got a new one and it worked for data and calls in Portugal . Now I am in France on the Orange network case work but no Internet GRR. When will 48 get this sorted. Another person with me the same.e no data!
Posted from Samsung SM-A226B
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Re: Roaming

Visitor
Posts: 19
‎24-05-2023 02:01 PM
Should be calls and texts ok no data. Apn ok
Posted from Samsung SM-A226B
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Re: Roaming

The Legend
Posts: 17,784
‎24-05-2023 03:25 PM

@PatrickJO1998 wrote:
Yes I got a new one and it worked for data and calls in Portugal . Now I am in France on the Orange network case work but no Internet GRR. When will 48 get this sorted. Another person with me the same.e no data!

 

Did you check the links in the post that I linked to above just in case there's anything useful there?

 

If not then you'll probably have to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Roaming

Visitor
Posts: 19
‎26-05-2023 12:25 PM
Switched to manual settings then tried to register on all networks got one that works fine. Seems auto setting is mot great in my case anyway.
Posted from Samsung SM-A226B
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