Roaming mobile data not working in Edinburgh

[AmandaMendesP1693]

Im not getting to use the roaming. I paid and nothing. I’m em Edinburgh now and don’t have internet. I’m using the internet bus now. Please call me to solve it sooner

[dalyer]

What do you mean by "I paid and nothing"?

Paid for what?

Does anything work? 

Connection to local network/signal bars, calls, texts? 

Unfortunately many people still seem to have problems with roaming abroad on 48 for some reason.

(On the other hand all the people who have no problems don't post to report their positive experiences!)

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you have returned to Ireland from roaming abroad and are having problems using the 48 network/calls/texts/mobile data then see this key post, in particular the section titled "Returned Home?":

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below for the three different ways to contact 48 support.

[dalyer]

BTW 48 support are not going to call you. 

They don't generally monitor or respond to posts here on the Community Forum.

If you want them to get involved then you need to contact them yourself. 

See the links in my signature below.

[AmandaMendesP1693]

I got answers, but 48 said that Edinburgh doesn't have any network partners for roaming. So I don't have internet here... The person in the chat told me that the solution would be to buy an internet card during my stay here.

[dalyer]

That sounds very odd since 48 purport to support roaming (including mobile data) in the EU/UK and Edinburgh is obviously in the UK!

[AmandaMendesP1693]

I got answers, but 48 said that Edinburgh doesn't have any network partners for roaming. So I don't have internet here... The person in the chat told me that the solution would be to buy an internet card during my stay here.