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Can't watch videos on Now TV

MarkA6872
Newcomer

3 mb or less this is rubbish

5 REPLIES 5

MarkA6872
Newcomer
You tube works why nothing else

You mean no other connected apps or web browsing works?

What happens when you try to use them?

You should check that your APN settings are configured correctly.

See here: 

If you're on Android then you can text "APN" to 50048 and follow the instructions here:

What happens when you try to watch Now TV?

Any error messages or other problems?

What device are you using? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend

You post isn't really clear. 

What do you mean by "3 mb or less" or what are you referring to?

What exactly is the problem? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

AdityaA5828
Newcomer

I think he is referring to the speeds. I am seeing issues as well in the Cork city area.. Horrible speeds

What do you mean by "horrible speeds"?

And on 4G or 5G?

I'm in Dublin on 4G and got 34/17 Mbps down/up just now with Ookla SpeedTest.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.