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Roaming is not working in Portugal

AgneS7860
Newcomer

Hi
We are currently in Portugal and we have no roaming, we can’t travel and we can’t call as connection is not working, can you please help in this matter

1 REPLY 1

dalyer
The Legend
The Legend

What do you mean by "we can't travel"?

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.