Roaming in UK - calls work but mobile data doesn't

[PatriciaS0165]

Good Evening, Im currently in Manchester for the weekend and I have managed to connect to a provider here and I’m able to make and receive calls however I can’t connect to the internet if I’m not in WiFi - I have an active plan and I seem to have this problem every time eI travel to the Uk or when I go to Belfast and also when I was in Spain last year and Prague and I’m wondering if it’s a part of the setting up I’m missing that’s causing it

[dalyer · Accepted solution]

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

[PatriciaS0165]

Thanks so much for getting back to me I truly appreciate it. I’m going to order a replacement as I’m sure I have this card prior to January 2023