Replacement Sim for Updated Data Issues

[MaireK6805]

Is anybody experiencing the internet to be worse/slower on the new sim rather than before? I know the replacement sim was to improve roaming data but I've noticed in areas id previously had LTE im now only getting 3g. I have updated my APN settings and they are correct, and this is still occurring 🤷🏼‍♀️🤷🏼‍♀️

[ColmanMacC8496]

Exactly same thing has happened to me.
I used to get it in UK but very spotty coverage. But not I don't get it at all.
Changing the APN also does not work anymore.

[LenaH7285]

Hi. Me 2. I every year traveling to Bulgaria and to Spain. Every time phone loosing coverage, asking for restart several times. And for years, i have NO INTERNET in Europe. Tried to chage setting before get out of the coutry , even. Or when i landed in Bulgaria. Change the APN, or oparator for auto reconect. No possitive.

[dalyer]

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@LenaH7285 wrote:

Hi. Me 2. I every year traveling to Bulgaria and to Spain. Every time phone loosing coverage, asking for restart several times. And for years, i have NO INTERNET in Europe. Tried to chage setting before get out of the coutry , even. Or when i landed in Bulgaria. Change the APN, or oparator for auto reconect. No possitive.

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Did you try getting a replacement SIM in case that helps?

• https://48.ie/help/sim-replacement

Also, it might also be worth checking these threads:

• https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/td-p/56352