Replacement Sim Problem

[legomonster1]

I got a replacement sim as I needed a smaller size, but now my data won't work. It is constantly 'H' whereas it used to go to 'H+'.

[dalyer · Accepted solution]

Are your sure that your internet settings are correct?

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

What actual speeds were you getting with the old and new SIMs/phones?
Presumably you're using a different phone so that rather than the SIM could be a factor here?

Hope this helps.

[dalyer]

Did that help at all @legomonster1?

[TomaszS8861]

How long do I have to wait for sim replacement?

[dalyer]

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@TomaszS8861 wrote:

How long do I have to wait for sim replacement?

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When did you order it?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

Not really sure why you're replying to an almost 4 year old thread though... 🤷‍♂️

[legomonster1]

I visited the link, but my phone isn't listed. I have a Google Pixel 3a but the latest they have is the 3. I tried pretending I had a 3 but nothing happens..

[dalyer]

You need to read and follow all the instructions in the link that I posted. In some cases you may have to configure the settings manually.

Hope this helps.

[legomonster1]

Ah, I'm blind. I clicked on that first link and went through the phone choices thing, but didn't look down further. Seems to be working alright now. 👌

[dalyer]

This link that I posted above contains a list of instructions to follow if the tweakker option also mentioned at the top doesn't work.

Hope this helps.

[dalyer]

Sorry - THIS link

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928