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No service

jaimey
Newcomer

‎03-01-2018 03:08 AM

Service has been down all day but no mention of a problem anywhere. Anyone else have this problem?
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5 REPLIES 5

dalyer
The Legend
The Legend

‎03-01-2018 03:56 AM

Working fine for me all day in Dublin city centre.
Where are you located?
What doesn't work?
Nothing at all or just some services?
What happens if you do a manual search for networks and try to connect to 48?
Are you sure that you have a valid active membership with non zero allowance balances?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎03-01-2018 11:10 AM

Any update @jaimey?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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jaimey
Newcomer

‎03-01-2018 03:26 PM

Still no service in mayo nothing is working the bar at the top of my phone shows no service and my membership is valid
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dalyer
The Legend
The Legend
In response to jaimey

‎03-01-2018 03:54 PM

You didn't answer all of the questions that I asked.

You probably need to contact 48 support about this.

See the link in my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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jaimey
Newcomer

‎03-01-2018 03:57 PM

Mast down in area.
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