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No internet with ZTE 4G router

LarryB7996
Newcomer

I purchased a 48 sim for my ZtE Lte mobile router but I can't get connected

3 REPLIES 3

dalyer
The Legend
The Legend

Are calls and texts working OK?

Did you configure your APN settings?

Text "APN" to 50048 and follow the instructions here to do this:

If it still doesn't work post back with more information or contact 48 support for further assistance.

See the links in my signature for the different ways to contact 48 support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Oops, I only noticed now that you're referring to a 4G router and not a phone. 

In that case you need to use the router's web based admin interface to configure the APN settings. 

See here for the correct settings:

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Eventually got it sorted. Appreciate the help. Thanks