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No data abroad

FedericaDim6661
Newcomer

‎26-05-2021 08:12 AM

Hi! I just joined 48 in ie, now I m currently abroad in Spain but my data doesn’t work at all! I have tried to set up new Apn but no connection is available.can you please assist me?
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1 REPLY 1

dalyer
The Legend
The Legend

‎26-05-2021 09:12 AM

Are calls and texts working ok?
Are you getting any connection to a local network at all?
You seem to be using an iPhone?
If so then could this be an issue?

https://community.48.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

If the APN field of the APN settings is not 48months.liffeytelecom.com can you edit it and change it to that and see if that makes any difference?
If none of that helps then you'll probably have to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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