No Wi-Fi service when outside of house

[dalyer]

I presume you mean no mobile data service while out of the house and out of range of WiFi?

Mobile data is a completely different connection to WiFi.

• https://www.sdmfoundation.org/2023/02/22/what-is-the-difference-between-wi-fi-and-cellular/

Did you ever configure your APN settings?

Text "APN" to 50048 and follow the instructions to ensure that they are configured correctly for mobile data to work properly:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If that doesn't work then post back with more details.

If you need to contact 48 support then see the links in my signature below.