17-10-2016 09:28 PM
18-10-2016 10:46 PM
Thanks for your help,
I was in contact with 48 and now I have my credit, not sure what the problem was.
Only problem now is very poor reception on phone calls and 3G, have to go outside the house to make a phone call.
Looks like its back to Vodafone after all, Thanks Again, Vin.
15-03-2024 11:52 AM - edited 15-03-2024 11:53 AM
You're replying to a 8 year old thread...
What does your Transactions page say about these payments?
What does your My48 account Dashboard say about your current membership status and expiry date?
Does your Buy Plan page list any upcoming memberships?
Bear in mind that your first membership purchase is also subject to a once-off activation fee of €12.99.
This All Data* plan is only available to new 48 customers who order their 48 SIM and purchase an All Data* plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.
I wonder if what happened is that there was a payment problem but both transactions went through and you have now paid for three membership plans, on of which is active and two of which have stacked on your account to kick in later, and also the once off activation fee?
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com